Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04818
VM0004818Silvermember4818@example.test · +601110004818 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,609
Current loyalty balance
Lifetime Spend
RM 2,012
Across 19 visits
Total Visits
19
Since 2025-10-28
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,609 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 8
Outlet purchase
2026-09-05 · Member activity · RM 72.75
App session
2026-08-24 · OPLUMO Outlet 8
Points credited
2026-08-12 · Member activity · RM 82.45
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 8
Outlet purchase
2026-07-19 · Member activity · RM 92.15
Points credited
2026-07-07 · OPLUMO Outlet 8
Outlet purchase
2026-06-25 · Member activity · RM 101.85