Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04810
VM0004810Membermember4810@example.test · +601110004810 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
460
Current loyalty balance
Lifetime Spend
RM 575
Across 10 visits
Total Visits
10
Since 2026-04-09
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
460 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 17
Outlet purchase
2026-09-06 · Member activity · RM 36.00
App session
2026-08-25 · OPLUMO Outlet 17
Points credited
2026-08-13 · Member activity · RM 40.80
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 17
Outlet purchase
2026-07-20 · Member activity · RM 45.60
Points credited
2026-07-08 · OPLUMO Outlet 17
Outlet purchase
2026-06-26 · Member activity · RM 50.40