Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00481
VM0000481Silvermember481@example.test · +601110000481 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,236
Current loyalty balance
Lifetime Spend
RM 1,546
Across 10 visits
Total Visits
10
Since 2025-12-20
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
131d
2026-05-31
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,236 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 6
Outlet purchase
2026-05-19 · Member activity · RM 98.25
App session
2026-05-07 · OPLUMO Outlet 6
Points credited
2026-04-25 · Member activity · RM 111.35
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 6
Outlet purchase
2026-04-01 · Member activity · RM 124.45
Points credited
2026-03-20 · OPLUMO Outlet 6
Outlet purchase
2026-03-08 · Member activity · RM 137.55