Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04806
VM0004806Silvermember4806@example.test · +601110004806 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
1,952
Current loyalty balance
Lifetime Spend
RM 2,440
Across 35 visits
Total Visits
35
Since 2024-09-03
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,952 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 13
Outlet purchase
2026-04-26 · Member activity · RM 48.00
App session
2026-04-14 · OPLUMO Outlet 13
Points credited
2026-04-02 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 13
Outlet purchase
2026-03-09 · Member activity · RM 60.80
Points credited
2026-02-25 · OPLUMO Outlet 13
Outlet purchase
2026-02-13 · Member activity · RM 67.20