Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04805
VM0004805Membermember4805@example.test · +601110004805 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
434
Current loyalty balance
Lifetime Spend
RM 543
Across 3 visits
Total Visits
3
Since 2026-05-05
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
121d
2026-06-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
434 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 12
Outlet purchase
2026-05-29 · Member activity · RM 112.50
App session
2026-05-17 · OPLUMO Outlet 12
Points credited
2026-05-05 · Member activity · RM 127.50
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 12
Outlet purchase
2026-04-11 · Member activity · RM 142.50
Points credited
2026-03-30 · OPLUMO Outlet 12
Outlet purchase
2026-03-18 · Member activity · RM 157.50