Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00048
VM0000048Goldmember48@example.test · +601110000048 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
3,849
Current loyalty balance
Lifetime Spend
RM 4,811
Across 40 visits
Total Visits
40
Since 2024-07-10
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
119d
2026-06-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,849 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 15
Outlet purchase
2026-05-31 · Member activity · RM 72.75
App session
2026-05-19 · OPLUMO Outlet 15
Points credited
2026-05-07 · Member activity · RM 82.45
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 15
Outlet purchase
2026-04-13 · Member activity · RM 92.15
Points credited
2026-04-01 · OPLUMO Outlet 15
Outlet purchase
2026-03-20 · Member activity · RM 101.85