Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04793
VM0004793Goldmember4793@example.test · +601110004793 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,903
Current loyalty balance
Lifetime Spend
RM 3,630
Across 37 visits
Total Visits
37
Since 2024-11-17
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,903 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 17
Outlet purchase
2026-08-15 · Member activity · RM 86.25
App session
2026-08-03 · OPLUMO Outlet 17
Points credited
2026-07-22 · Member activity · RM 97.75
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 17
Outlet purchase
2026-06-28 · Member activity · RM 109.25
Points credited
2026-06-16 · OPLUMO Outlet 17
Outlet purchase
2026-06-04 · Member activity · RM 120.75