Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 04791
VM0004791Silvermember4791@example.test · +601110004791 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,502
Current loyalty balance
Lifetime Spend
RM 1,878
Across 20 visits
Total Visits
20
Since 2025-10-26
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,502 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 15
Outlet purchase
2026-09-21 · Member activity · RM 81.75
App session
2026-09-09 · OPLUMO Outlet 15
Points credited
2026-08-28 · Member activity · RM 92.65
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 15
Outlet purchase
2026-08-04 · Member activity · RM 103.55
Points credited
2026-07-23 · OPLUMO Outlet 15
Outlet purchase
2026-07-11 · Member activity · RM 114.45