Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04788
VM0004788Goldmember4788@example.test · +601110004788 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,813
Current loyalty balance
Lifetime Spend
RM 3,517
Across 29 visits
Total Visits
29
Since 2025-04-27
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,813 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 12
Outlet purchase
2026-09-01 · Member activity · RM 105.75
App session
2026-08-20 · OPLUMO Outlet 12
Points credited
2026-08-08 · Member activity · RM 119.85
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 12
Outlet purchase
2026-07-15 · Member activity · RM 133.95
Points credited
2026-07-03 · OPLUMO Outlet 12
Outlet purchase
2026-06-21 · Member activity · RM 148.05