Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04781
VM0004781Goldmember4781@example.test · +601110004781 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,205
Current loyalty balance
Lifetime Spend
RM 4,007
Across 25 visits
Total Visits
25
Since 2025-07-15
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,205 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 5
Outlet purchase
2026-09-08 · Member activity · RM 96.75
App session
2026-08-27 · OPLUMO Outlet 5
Points credited
2026-08-15 · Member activity · RM 109.65
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 5
Outlet purchase
2026-07-22 · Member activity · RM 122.55
Points credited
2026-07-10 · OPLUMO Outlet 5
Outlet purchase
2026-06-28 · Member activity · RM 135.45