Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04780
VM0004780Goldmember4780@example.test · +601110004780 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,071
Current loyalty balance
Lifetime Spend
RM 3,839
Across 40 visits
Total Visits
40
Since 2024-09-27
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,071 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 4
Outlet purchase
2026-08-18 · Member activity · RM 70.50
App session
2026-08-06 · OPLUMO Outlet 4
Points credited
2026-07-25 · Member activity · RM 79.90
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 4
Outlet purchase
2026-07-01 · Member activity · RM 89.30
Points credited
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 98.70