Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04774
VM0004774Platinummember4774@example.test · +601110004774 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
5,204
Current loyalty balance
Lifetime Spend
RM 6,506
Across 41 visits
Total Visits
41
Since 2024-09-07
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,204 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 15
Outlet purchase
2026-08-16 · Member activity · RM 114.00
App session
2026-08-04 · OPLUMO Outlet 15
Points credited
2026-07-23 · Member activity · RM 129.20
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 15
Outlet purchase
2026-06-29 · Member activity · RM 144.40
Points credited
2026-06-17 · OPLUMO Outlet 15
Outlet purchase
2026-06-05 · Member activity · RM 159.60