Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04773
VM0004773Silvermember4773@example.test · +601110004773 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,931
Current loyalty balance
Lifetime Spend
RM 2,414
Across 14 visits
Total Visits
14
Since 2025-10-03
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,931 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 14
Outlet purchase
2026-05-13 · Member activity · RM 132.75
App session
2026-05-01 · OPLUMO Outlet 14
Points credited
2026-04-19 · Member activity · RM 150.45
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 14
Outlet purchase
2026-03-26 · Member activity · RM 168.15
Points credited
2026-03-14 · OPLUMO Outlet 14
Outlet purchase
2026-03-02 · Member activity · RM 185.85