Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04770
VM0004770Goldmember4770@example.test · +601110004770 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,826
Current loyalty balance
Lifetime Spend
RM 4,783
Across 40 visits
Total Visits
40
Since 2024-05-13
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
177d
2026-04-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,826 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 11
Outlet purchase
2026-04-03 · Member activity · RM 82.50
App session
2026-03-22 · OPLUMO Outlet 11
Points credited
2026-03-10 · Member activity · RM 93.50
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 11
Outlet purchase
2026-02-14 · Member activity · RM 104.50
Points credited
2026-02-02 · OPLUMO Outlet 11
Outlet purchase
2026-01-21 · Member activity · RM 115.50