Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04765
VM0004765Goldmember4765@example.test · +601110004765 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,170
Current loyalty balance
Lifetime Spend
RM 5,213
Across 37 visits
Total Visits
37
Since 2024-07-07
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,170 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 6
Outlet purchase
2026-04-04 · Member activity · RM 114.75
App session
2026-03-23 · OPLUMO Outlet 6
Points credited
2026-03-11 · Member activity · RM 130.05
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 6
Outlet purchase
2026-02-15 · Member activity · RM 145.35
Points credited
2026-02-03 · OPLUMO Outlet 6
Outlet purchase
2026-01-22 · Member activity · RM 160.65