Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04764
VM0004764Membermember4764@example.test · +601110004764 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
617
Current loyalty balance
Lifetime Spend
RM 772
Across 12 visits
Total Visits
12
Since 2025-10-24
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
617 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 5
Outlet purchase
2026-04-28 · Member activity · RM 42.75
App session
2026-04-16 · OPLUMO Outlet 5
Points credited
2026-04-04 · Member activity · RM 48.45
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 5
Outlet purchase
2026-03-11 · Member activity · RM 54.15
Points credited
2026-02-27 · OPLUMO Outlet 5
Outlet purchase
2026-02-15 · Member activity · RM 59.85