Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04762
VM0004762Goldmember4762@example.test · +601110004762 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,568
Current loyalty balance
Lifetime Spend
RM 3,211
Across 36 visits
Total Visits
36
Since 2024-10-29
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
80d
2026-07-21
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,568 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 3
Outlet purchase
2026-07-09 · Member activity · RM 54.00
App session
2026-06-27 · OPLUMO Outlet 3
Points credited
2026-06-15 · Member activity · RM 61.20
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 3
Outlet purchase
2026-05-22 · Member activity · RM 68.40
Points credited
2026-05-10 · OPLUMO Outlet 3
Outlet purchase
2026-04-28 · Member activity · RM 75.60