Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04752
VM0004752Goldmember4752@example.test · +601110004752 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
2,922
Current loyalty balance
Lifetime Spend
RM 3,654
Across 17 visits
Total Visits
17
Since 2025-07-31
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,922 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 10
Outlet purchase
2026-05-03 · Member activity · RM 134.25
App session
2026-04-21 · OPLUMO Outlet 10
Points credited
2026-04-09 · Member activity · RM 152.15
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 10
Outlet purchase
2026-03-16 · Member activity · RM 170.05
Points credited
2026-03-04 · OPLUMO Outlet 10
Outlet purchase
2026-02-20 · Member activity · RM 187.95