Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04750
VM0004750Silvermember4750@example.test · +601110004750 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted Out
Points Balance
1,673
Current loyalty balance
Lifetime Spend
RM 2,091
Across 14 visits
Total Visits
14
Since 2025-09-04
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,673 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 8
Outlet purchase
2026-04-14 · Member activity · RM 106.50
App session
2026-04-02 · OPLUMO Outlet 8
Points credited
2026-03-21 · Member activity · RM 120.70
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 8
Outlet purchase
2026-02-25 · Member activity · RM 134.90
Points credited
2026-02-13 · OPLUMO Outlet 8
Outlet purchase
2026-02-01 · Member activity · RM 149.10