Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04748
VM0004748Goldmember4748@example.test · +601110004748 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,799
Current loyalty balance
Lifetime Spend
RM 3,500
Across 44 visits
Total Visits
44
Since 2024-05-20
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,799 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 6
Outlet purchase
2026-06-21 · Member activity · RM 50.25
App session
2026-06-09 · OPLUMO Outlet 6
Points credited
2026-05-28 · Member activity · RM 56.95
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 6
Outlet purchase
2026-05-04 · Member activity · RM 63.65
Points credited
2026-04-22 · OPLUMO Outlet 6
Outlet purchase
2026-04-10 · Member activity · RM 70.35