Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04738
VM0004738Silvermember4738@example.test · +601110004738 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,558
Current loyalty balance
Lifetime Spend
RM 1,949
Across 43 visits
Total Visits
43
Since 2024-06-09
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,558 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 13
Outlet purchase
2026-06-23 · Member activity · RM 39.75
App session
2026-06-11 · OPLUMO Outlet 13
Points credited
2026-05-30 · Member activity · RM 45.05
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 13
Outlet purchase
2026-05-06 · Member activity · RM 50.35
Points credited
2026-04-24 · OPLUMO Outlet 13
Outlet purchase
2026-04-12 · Member activity · RM 55.65