Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04737
VM0004737Goldmember4737@example.test · +601110004737 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
3,103
Current loyalty balance
Lifetime Spend
RM 3,879
Across 25 visits
Total Visits
25
Since 2025-02-27
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,103 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 12
Outlet purchase
2026-04-23 · Member activity · RM 131.25
App session
2026-04-11 · OPLUMO Outlet 12
Points credited
2026-03-30 · Member activity · RM 148.75
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 12
Outlet purchase
2026-03-06 · Member activity · RM 166.25
Points credited
2026-02-22 · OPLUMO Outlet 12
Outlet purchase
2026-02-10 · Member activity · RM 183.75