Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04734
VM0004734Silvermember4734@example.test · +601110004734 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
1,094
Current loyalty balance
Lifetime Spend
RM 1,368
Across 11 visits
Total Visits
11
Since 2025-10-27
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
167d
2026-04-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,094 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 9
Outlet purchase
2026-04-13 · Member activity · RM 102.75
App session
2026-04-01 · OPLUMO Outlet 9
Points credited
2026-03-20 · Member activity · RM 116.45
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 9
Outlet purchase
2026-02-24 · Member activity · RM 130.15
Points credited
2026-02-12 · OPLUMO Outlet 9
Outlet purchase
2026-01-31 · Member activity · RM 143.85