Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04732
VM0004732Silvermember4732@example.test · +601110004732 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,938
Current loyalty balance
Lifetime Spend
RM 2,423
Across 39 visits
Total Visits
39
Since 2024-07-02
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
145d
2026-05-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,938 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 7
Outlet purchase
2026-05-05 · Member activity · RM 54.75
App session
2026-04-23 · OPLUMO Outlet 7
Points credited
2026-04-11 · Member activity · RM 62.05
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 7
Outlet purchase
2026-03-18 · Member activity · RM 69.35
Points credited
2026-03-06 · OPLUMO Outlet 7
Outlet purchase
2026-02-22 · Member activity · RM 76.65