Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04713
VM0004713Goldmember4713@example.test · +601110004713 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
3,269
Current loyalty balance
Lifetime Spend
RM 4,087
Across 40 visits
Total Visits
40
Since 2024-10-25
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,269 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 5
Outlet purchase
2026-09-15 · Member activity · RM 75.75
App session
2026-09-03 · OPLUMO Outlet 5
Points credited
2026-08-22 · Member activity · RM 85.85
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 5
Outlet purchase
2026-07-29 · Member activity · RM 95.95
Points credited
2026-07-17 · OPLUMO Outlet 5
Outlet purchase
2026-07-05 · Member activity · RM 106.05