Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04710
VM0004710Membermember4710@example.test · +601110004710 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
911
Current loyalty balance
Lifetime Spend
RM 1,140
Across 6 visits
Total Visits
6
Since 2026-05-16
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
56d
2026-08-14
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
911 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 2
Outlet purchase
2026-08-02 · Member activity · RM 120.75
App session
2026-07-21 · OPLUMO Outlet 2
Points credited
2026-07-09 · Member activity · RM 136.85
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 2
Outlet purchase
2026-06-15 · Member activity · RM 152.95
Points credited
2026-06-03 · OPLUMO Outlet 2
Outlet purchase
2026-05-22 · Member activity · RM 169.05