Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04705
VM0004705Silvermember4705@example.test · +601110004705 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
1,681
Current loyalty balance
Lifetime Spend
RM 2,102
Across 17 visits
Total Visits
17
Since 2025-07-09
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,681 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 14
Outlet purchase
2026-04-11 · Member activity · RM 121.50
App session
2026-03-30 · OPLUMO Outlet 14
Points credited
2026-03-18 · Member activity · RM 137.70
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 14
Outlet purchase
2026-02-22 · Member activity · RM 153.90
Points credited
2026-02-10 · OPLUMO Outlet 14
Outlet purchase
2026-01-29 · Member activity · RM 170.10