Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04702
VM0004702Goldmember4702@example.test · +601110004702 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
3,441
Current loyalty balance
Lifetime Spend
RM 4,302
Across 27 visits
Total Visits
27
Since 2025-03-26
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
94d
2026-07-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,441 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 11
Outlet purchase
2026-06-25 · Member activity · RM 120.00
App session
2026-06-13 · OPLUMO Outlet 11
Points credited
2026-06-01 · Member activity · RM 136.00
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 11
Outlet purchase
2026-05-08 · Member activity · RM 152.00
Points credited
2026-04-26 · OPLUMO Outlet 11
Outlet purchase
2026-04-14 · Member activity · RM 168.00