Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04700
VM0004700Silvermember4700@example.test · +601110004700 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,444
Current loyalty balance
Lifetime Spend
RM 1,805
Across 44 visits
Total Visits
44
Since 2024-08-26
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,444 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 9
Outlet purchase
2026-09-27 · Member activity · RM 31.50
App session
2026-09-15 · OPLUMO Outlet 9
Points credited
2026-09-03 · Member activity · RM 35.70
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 9
Outlet purchase
2026-08-10 · Member activity · RM 39.90
Points credited
2026-07-29 · OPLUMO Outlet 9
Outlet purchase
2026-07-17 · Member activity · RM 44.10