Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04699
VM0004699Silvermember4699@example.test · +601110004699 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted In
Points Balance
984
Current loyalty balance
Lifetime Spend
RM 1,230
Across 23 visits
Total Visits
23
Since 2025-04-07
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
154d
2026-05-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
984 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 8
Outlet purchase
2026-04-26 · Member activity · RM 33.75
App session
2026-04-14 · OPLUMO Outlet 8
Points credited
2026-04-02 · Member activity · RM 38.25
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 8
Outlet purchase
2026-03-09 · Member activity · RM 42.75
Points credited
2026-02-25 · OPLUMO Outlet 8
Outlet purchase
2026-02-13 · Member activity · RM 47.25