Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 04694
VM0004694Silvermember4694@example.test · +601110004694 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted Out
Points Balance
2,111
Current loyalty balance
Lifetime Spend
RM 2,639
Across 27 visits
Total Visits
27
Since 2025-06-24
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,111 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 3
Outlet purchase
2026-09-23 · Member activity · RM 61.50
App session
2026-09-11 · OPLUMO Outlet 3
Points credited
2026-08-30 · Member activity · RM 69.70
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 3
Outlet purchase
2026-08-06 · Member activity · RM 77.90
Points credited
2026-07-25 · OPLUMO Outlet 3
Outlet purchase
2026-07-13 · Member activity · RM 86.10