Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04690
VM0004690Silvermember4690@example.test · +601110004690 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,177
Current loyalty balance
Lifetime Spend
RM 1,472
Across 34 visits
Total Visits
34
Since 2025-01-28
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,177 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 16
Outlet purchase
2026-09-02 · Member activity · RM 26.25
App session
2026-08-21 · OPLUMO Outlet 16
Points credited
2026-08-09 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 16
Outlet purchase
2026-07-16 · Member activity · RM 33.25
Points credited
2026-07-04 · OPLUMO Outlet 16
Outlet purchase
2026-06-22 · Member activity · RM 36.75