Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04686
VM0004686Membermember4686@example.test · +601110004686 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
296
Current loyalty balance
Lifetime Spend
RM 370
Across 9 visits
Total Visits
9
Since 2026-03-05
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
74d
2026-07-27
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
296 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 12
Outlet purchase
2026-07-15 · Member activity · RM 30.75
App session
2026-07-03 · OPLUMO Outlet 12
Points credited
2026-06-21 · Member activity · RM 34.85
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 12
Outlet purchase
2026-05-28 · Member activity · RM 38.95
Points credited
2026-05-16 · OPLUMO Outlet 12
Outlet purchase
2026-05-04 · Member activity · RM 43.05