Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04680
VM0004680Membermember4680@example.test · +601110004680 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
567
Current loyalty balance
Lifetime Spend
RM 709
Across 11 visits
Total Visits
11
Since 2025-11-06
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
567 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 6
Outlet purchase
2026-04-23 · Member activity · RM 46.50
App session
2026-04-11 · OPLUMO Outlet 6
Points credited
2026-03-30 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 6
Outlet purchase
2026-03-06 · Member activity · RM 58.90
Points credited
2026-02-22 · OPLUMO Outlet 6
Outlet purchase
2026-02-10 · Member activity · RM 65.10