Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04678
VM0004678Platinummember4678@example.test · +601110004678 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted Out
Points Balance
4,928
Current loyalty balance
Lifetime Spend
RM 6,160
Across 32 visits
Total Visits
32
Since 2025-03-10
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,928 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 4
Outlet purchase
2026-09-07 · Member activity · RM 117.00
App session
2026-08-26 · OPLUMO Outlet 4
Points credited
2026-08-14 · Member activity · RM 132.60
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 4
Outlet purchase
2026-07-21 · Member activity · RM 148.20
Points credited
2026-07-09 · OPLUMO Outlet 4
Outlet purchase
2026-06-27 · Member activity · RM 163.80