Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04674
VM0004674Membermember4674@example.test · +601110004674 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
887
Current loyalty balance
Lifetime Spend
RM 1,110
Across 29 visits
Total Visits
29
Since 2024-12-11
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
887 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 17
Outlet purchase
2026-04-17 · Member activity · RM 36.00
App session
2026-04-05 · OPLUMO Outlet 17
Points credited
2026-03-24 · Member activity · RM 40.80
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 17
Outlet purchase
2026-02-28 · Member activity · RM 45.60
Points credited
2026-02-16 · OPLUMO Outlet 17
Outlet purchase
2026-02-04 · Member activity · RM 50.40