Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04660
VM0004660Membermember4660@example.test · +601110004660 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
239
Current loyalty balance
Lifetime Spend
RM 300
Across 2 visits
Total Visits
2
Since 2026-09-01
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
239 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 3
Outlet purchase
2026-09-07 · Member activity · RM 132.00
App session
2026-08-26 · OPLUMO Outlet 3
Points credited
2026-08-14 · Member activity · RM 149.60
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 3
Outlet purchase
2026-07-21 · Member activity · RM 167.20
Points credited
2026-07-09 · OPLUMO Outlet 3
Outlet purchase
2026-06-27 · Member activity · RM 184.80