Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04657
VM0004657Goldmember4657@example.test · +601110004657 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
2,693
Current loyalty balance
Lifetime Spend
RM 3,366
Across 41 visits
Total Visits
41
Since 2024-06-08
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,693 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 17
Outlet purchase
2026-05-17 · Member activity · RM 57.00
App session
2026-05-05 · OPLUMO Outlet 17
Points credited
2026-04-23 · Member activity · RM 64.60
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 17
Outlet purchase
2026-03-30 · Member activity · RM 72.20
Points credited
2026-03-18 · OPLUMO Outlet 17
Outlet purchase
2026-03-06 · Member activity · RM 79.80