Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04656
VM0004656Goldmember4656@example.test · +601110004656 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,506
Current loyalty balance
Lifetime Spend
RM 3,134
Across 38 visits
Total Visits
38
Since 2024-07-14
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
151d
2026-05-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,506 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 16
Outlet purchase
2026-04-29 · Member activity · RM 56.25
App session
2026-04-17 · OPLUMO Outlet 16
Points credited
2026-04-05 · Member activity · RM 63.75
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 16
Outlet purchase
2026-03-12 · Member activity · RM 71.25
Points credited
2026-02-28 · OPLUMO Outlet 16
Outlet purchase
2026-02-16 · Member activity · RM 78.75