Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04652
VM0004652Membermember4652@example.test · +601110004652 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
824
Current loyalty balance
Lifetime Spend
RM 1,030
Across 10 visits
Total Visits
10
Since 2026-04-03
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
824 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 12
Outlet purchase
2026-08-31 · Member activity · RM 72.75
App session
2026-08-19 · OPLUMO Outlet 12
Points credited
2026-08-07 · Member activity · RM 82.45
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 12
Outlet purchase
2026-07-14 · Member activity · RM 92.15
Points credited
2026-07-02 · OPLUMO Outlet 12
Outlet purchase
2026-06-20 · Member activity · RM 101.85