Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04650
VM0004650Silvermember4650@example.test · +601110004650 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,845
Current loyalty balance
Lifetime Spend
RM 2,307
Across 14 visits
Total Visits
14
Since 2026-01-12
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,845 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 10
Outlet purchase
2026-08-22 · Member activity · RM 114.00
App session
2026-08-10 · OPLUMO Outlet 10
Points credited
2026-07-29 · Member activity · RM 129.20
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 10
Outlet purchase
2026-07-05 · Member activity · RM 144.40
Points credited
2026-06-23 · OPLUMO Outlet 10
Outlet purchase
2026-06-11 · Member activity · RM 159.60