Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04649
VM0004649Membermember4649@example.test · +601110004649 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
148
Current loyalty balance
Lifetime Spend
RM 186
Across 5 visits
Total Visits
5
Since 2026-06-23
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
148 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 9
Outlet purchase
2026-08-22 · Member activity · RM 22.50
App session
2026-08-10 · OPLUMO Outlet 9
Points credited
2026-07-29 · Member activity · RM 25.50
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 9
Outlet purchase
2026-07-05 · Member activity · RM 28.50
Points credited
2026-06-23 · OPLUMO Outlet 9
Outlet purchase
2026-06-11 · Member activity · RM 31.50