Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04642
VM0004642Goldmember4642@example.test · +601110004642 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,802
Current loyalty balance
Lifetime Spend
RM 3,503
Across 25 visits
Total Visits
25
Since 2025-07-07
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,802 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 2
Outlet purchase
2026-08-31 · Member activity · RM 88.50
App session
2026-08-19 · OPLUMO Outlet 2
Points credited
2026-08-07 · Member activity · RM 100.30
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 2
Outlet purchase
2026-07-14 · Member activity · RM 112.10
Points credited
2026-07-02 · OPLUMO Outlet 2
Outlet purchase
2026-06-20 · Member activity · RM 123.90