Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04630
VM0004630Membermember4630@example.test · +601110004630 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
662
Current loyalty balance
Lifetime Spend
RM 828
Across 6 visits
Total Visits
6
Since 2026-04-18
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
84d
2026-07-17
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
662 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 7
Outlet purchase
2026-07-05 · Member activity · RM 121.50
App session
2026-06-23 · OPLUMO Outlet 7
Points credited
2026-06-11 · Member activity · RM 137.70
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 7
Outlet purchase
2026-05-18 · Member activity · RM 153.90
Points credited
2026-05-06 · OPLUMO Outlet 7
Outlet purchase
2026-04-24 · Member activity · RM 170.10