Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04620
VM0004620Membermember4620@example.test · +601110004620 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
929
Current loyalty balance
Lifetime Spend
RM 1,162
Across 11 visits
Total Visits
11
Since 2025-12-26
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
929 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 14
Outlet purchase
2026-06-12 · Member activity · RM 77.25
App session
2026-05-31 · OPLUMO Outlet 14
Points credited
2026-05-19 · Member activity · RM 87.55
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 14
Outlet purchase
2026-04-25 · Member activity · RM 97.85
Points credited
2026-04-13 · OPLUMO Outlet 14
Outlet purchase
2026-04-01 · Member activity · RM 108.15