Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00462
VM0000462Goldmember462@example.test · +601110000462 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted Out
Points Balance
4,517
Current loyalty balance
Lifetime Spend
RM 5,647
Across 45 visits
Total Visits
45
Since 2024-08-06
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,517 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 4
Outlet purchase
2026-09-25 · Member activity · RM 118.50
App session
2026-09-13 · OPLUMO Outlet 4
Points credited
2026-09-01 · Member activity · RM 134.30
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 4
Outlet purchase
2026-08-08 · Member activity · RM 150.10
Points credited
2026-07-27 · OPLUMO Outlet 4
Outlet purchase
2026-07-15 · Member activity · RM 165.90