Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04616
VM0004616Membermember4616@example.test · +601110004616 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
918
Current loyalty balance
Lifetime Spend
RM 1,148
Across 34 visits
Total Visits
34
Since 2025-02-06
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
918 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 10
Outlet purchase
2026-09-11 · Member activity · RM 21.75
App session
2026-08-30 · OPLUMO Outlet 10
Points credited
2026-08-18 · Member activity · RM 24.65
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 10
Outlet purchase
2026-07-25 · Member activity · RM 27.55
Points credited
2026-07-13 · OPLUMO Outlet 10
Outlet purchase
2026-07-01 · Member activity · RM 30.45