Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00461
VM0000461Membermember461@example.test · +601110000461 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
239
Current loyalty balance
Lifetime Spend
RM 299
Across 3 visits
Total Visits
3
Since 2026-07-23
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
239 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 3
Outlet purchase
2026-08-16 · Member activity · RM 70.50
App session
2026-08-04 · OPLUMO Outlet 3
Points credited
2026-07-23 · Member activity · RM 79.90
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 3
Outlet purchase
2026-06-29 · Member activity · RM 89.30
Points credited
2026-06-17 · OPLUMO Outlet 3
Outlet purchase
2026-06-05 · Member activity · RM 98.70