Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04608
VM0004608Goldmember4608@example.test · +601110004608 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
3,218
Current loyalty balance
Lifetime Spend
RM 4,023
Across 41 visits
Total Visits
41
Since 2024-05-14
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
158d
2026-05-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,218 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 2
Outlet purchase
2026-04-22 · Member activity · RM 90.75
App session
2026-04-10 · OPLUMO Outlet 2
Points credited
2026-03-29 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 2
Outlet purchase
2026-03-05 · Member activity · RM 114.95
Points credited
2026-02-21 · OPLUMO Outlet 2
Outlet purchase
2026-02-09 · Member activity · RM 127.05