Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04605
VM0004605Membermember4605@example.test · +601110004605 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
346
Current loyalty balance
Lifetime Spend
RM 433
Across 4 visits
Total Visits
4
Since 2026-03-20
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
149d
2026-05-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
346 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 16
Outlet purchase
2026-05-01 · Member activity · RM 106.50
App session
2026-04-19 · OPLUMO Outlet 16
Points credited
2026-04-07 · Member activity · RM 120.70
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 16
Outlet purchase
2026-03-14 · Member activity · RM 134.90
Points credited
2026-03-02 · OPLUMO Outlet 16
Outlet purchase
2026-02-18 · Member activity · RM 149.10